Trinity Customer Service

 New & confused about canal boats…

When my husband suggested to me that we should buy a narrow boat, i was excited. However, having never been through the process before, i was unsure how we could go about it . After numerous disheartening telephone calls , i contacted Trinity Marina and was overwhelmed by the professionalism displayed by the staff.

Within a matter of days i received a very comprehensive package , detailing all of the boats which were available. when we visited we were shown around the boars we were interested in and the advantages and disadvantages of each type were explained to us – being new top narrow boats this was invaluable. we are now proud owners of a beautiful used boat and look forward to many happy days on the canal network, safe in the knowledge that our boat will Be secure within the marina Thank you to all staff at trinity Marina Louise Ashbery

 

Trinitys Leicester City Fan Club

We have been moored at the marina for over 2 years now and have loved every minute of it, the people and staff are so friendly and being able to go out cruise the Ashby Canal whenever we feel is a fantastic feeling, we’ve even started our own Leicester City fan club from the marina and go regularly to home games.  Gordon + Bernie  Dusk

A Customers detailed account of the facilities and services available at Trinity Marina

When we first decided to buy a narrow boat, we travelled all over the midlands viewing various craft and finally at trinity marina in hinckley. We were extremely impressed with the layout of the modern pontoons, with water and electricity points.

The site itself was clean and tidy with easy access from the car park just yards away. The facilities available to the moorers are exceptional. These include a purpose-built toilet block, showers and a laundry room, all accessed by personal security tab and all disabled friendly. there are pump out and diesel points both from within the marina, and also direct from Ashby canal. There is small chandlery situated within the main office block, which is directly opposite a modern pub/restaurant within the marina grounds. Very Handy! The marina is protected after office hours by security patrols who monitor the complete trinity motor and marina site. We have found the staff at trinity marinas extremely kind and helpful and knowledgeable in our quest. Having viewed many of the boats on brokerage, we finally settled on one we were guided through the paperwork with quiet efficiency. The after-sales service was just as good nothing seemed to be too much trouble. in our view, trinity marina is all about poeple who love narrowboars, the canals and the life aboard. Mr Murdock

 

 

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